500 error after enable

Hello
i installed the extension and after enable on homepage i get error 500
i have phpbb 3.3.13 with SE GAMER DARK theme
added a capture with the extensions i have
also just the homepage gives error 500
i can browse admin pannel just fine.
thank you

[IvanPF]

Hi,

A 500 error can mean anything. Do you have access to the hosting/server error log?

Hi,

A 500 error can mean anything. Do you have access to the hosting/server error log?

yes
also ssh
(debian with hestiacp)

[IvanPF]

ok, Then we can try two things:
1. Edit the forum's config.php file and add this line:

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@ini_set('display_errors', 'On');

With that change, instead of error 500, more error information should appear on the screen.

2. If the above doesn't work, you would need to look in the Apache error log for the error that appears when you see error 500 on the screen.
In the case of hestiaCP, the option to view the logs should appear in the domain settings, within the "Web" section. You'll see both the "Access Log" and the "Error Log." The second is where you might find information indicating the problem.

since i cant send you a pm with the error...
i replaced my domain and username
this is what i get after enabling and accessing the page

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Fatal error: Uncaught Error: Call to undefined method canidev\core\media::getInstance() in /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/helper.php:516 Stack trace: #0 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/blocks/menu_block.php(38): canidev\blockgets\libraries\helper->get_media() #1 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(406): canidev\blockgets\blocks\menu_block->init() #2 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(362): canidev\blockgets\libraries\blockgets->block_to_template() #3 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(219): canidev\blockgets\libraries\blockgets->load_blocks() #4 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/event/listener.php(151): canidev\blockgets\libraries\blockgets->display_page() #5 /home/user/web/example.com/public_html/forum/vendor/symfony/event-dispatcher/EventDispatcher.php(214): canidev\blockgets\event\listener->on_footer() #6 /home/user/web/example.com/public_html/forum/vendor/symfony/event-dispatcher/EventDispatcher.php(44): Symfony\Component\EventDispatcher\EventDispatcher->doDispatch() #7 /home/user/web/example.com/public_html/forum/phpbb/event/dispatcher.php(62): Symfony\Component\EventDispatcher\EventDispatcher->dispatch() #8 /home/user/web/example.com/public_html/forum/phpbb/event/dispatcher.php(46): phpbb\event\dispatcher->dispatch() #9 /home/user/web/example.com/public_html/forum/includes/functions.php(4300): phpbb\event\dispatcher->trigger_event() #10 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/controller/main_controller.php(81): page_footer() #11 /home/user/web/example.com/public_html/forum/vendor/symfony/http-kernel/HttpKernel.php(151): canidev\blockgets\controller\main_controller->display() #12 /home/user/web/example.com/public_html/forum/vendor/symfony/http-kernel/HttpKernel.php(68): Symfony\Component\HttpKernel\HttpKernel->handleRaw() #13 /home/user/web/example.com/public_html/forum/app.php(35): Symfony\Component\HttpKernel\HttpKernel->handle() #14 {main} thrown in /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/helper.php on line 516

[IvanPF]

since i cant send you a pm with the error...
i replaced my domain and username

You can use the bbcode [private] for private things

this is what i get after enabling and accessing the page

It appears you're using an older version of the "core" folder (inside /ext/canidev/). Please ensure you upload all the files from the "core" folder of the latest package you downloaded, replacing any existing files.

I'm also using chat
It uses the same core?

[IvanPF]

Yes, all my extensions use the same core, but whenever you install one, you have to overwrite that folder as well, since it gets modified.

updated the core
same error 500

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Fatal error: Uncaught Error: Call to undefined method canidev\core\media::getInstance() in /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/helper.php:516 Stack trace: #0 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/blocks/menu_block.php(38): canidev\blockgets\libraries\helper->get_media() #1 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(406): canidev\blockgets\blocks\menu_block->init() #2 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(362): canidev\blockgets\libraries\blockgets->block_to_template() #3 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/blockgets.php(219): canidev\blockgets\libraries\blockgets->load_blocks() #4 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/event/listener.php(151): canidev\blockgets\libraries\blockgets->display_page() #5 /home/user/web/example.com/public_html/forum/vendor/symfony/event-dispatcher/EventDispatcher.php(214): canidev\blockgets\event\listener->on_footer() #6 /home/user/web/example.com/public_html/forum/vendor/symfony/event-dispatcher/EventDispatcher.php(44): Symfony\Component\EventDispatcher\EventDispatcher->doDispatch() #7 /home/user/web/example.com/public_html/forum/phpbb/event/dispatcher.php(62): Symfony\Component\EventDispatcher\EventDispatcher->dispatch() #8 /home/user/web/example.com/public_html/forum/phpbb/event/dispatcher.php(46): phpbb\event\dispatcher->dispatch() #9 /home/user/web/example.com/public_html/forum/includes/functions.php(4300): phpbb\event\dispatcher->trigger_event() #10 /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/controller/main_controller.php(81): page_footer() #11 /home/user/web/example.com/public_html/forum/vendor/symfony/http-kernel/HttpKernel.php(151): canidev\blockgets\controller\main_controller->display() #12 /home/user/web/example.com/public_html/forum/vendor/symfony/http-kernel/HttpKernel.php(68): Symfony\Component\HttpKernel\HttpKernel->handleRaw() #13 /home/user/web/example.com/public_html/forum/app.php(35): Symfony\Component\HttpKernel\HttpKernel->handle() #14 {main} thrown in /home/user/web/example.com/public_html/forum/ext/canidev/blockgets/libraries/helper.php on line 516

[IvanPF]

If you haven't already, delete the old core folder before uploading the new one. Some servers occasionally experience strange errors with old, unused core files.